FAQ

Frequently Asked Questions

What is the return policy? Our goal is for every customer to be totally satisfied with their purchase. We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us at contact@deskup.uk and we'll make it right.

Do you offer free shipping? Yes! We offer free shipping on all orders to the UK and Ireland. No hidden fees.

When will I receive my order? Orders are processed within 1-3 business days. Delivery takes 7-14 business days after processing. You'll receive a tracking email once your order ships.

Is assembly required? Yes, minimal assembly is required. Full instructions are included in the box. Most customers complete assembly in under 30 minutes.

How do I contact you? Email us at contact@deskup.uk — we respond within 24 hours.